June 26th 2008
web 4066
Ordered a part 4:00pm and it arrives next day. I'm impressed (for a 2nd time!)
Also you were helpful on the phone & made sure I'd got the right part.
Cheers
Terry
June 17th 2008
Order received today.
Brilliant service.
Thank you
Sue Hatfield
June 16th 2008
Hi,
I just wanted to say thank you for being such a friendly and efficient company.
You were the only site I could find which listed the component I needed, and when I emailed with a query regarding it you responded very quickly with all the information I asked for and more!
What's more when the item was delivered I found a nice little bag of sweets to chew on whilst fixing my monitor! Perfect! :) Thanks again for some excellent customer service,
David Ramsbottom
Jun 11th 2008
Hi
I ordered some parts 3.00pm yesterday via the Internet, parts came this morning 10.10, now that's service our deliveries have all been on time here, long may it continue, thanks Chs.
cheers Ian
Jun 3rd 2008
Thank you the parts arrived this morning. It is nice you are still sending sweets with orders .
Yours sincerely
M.Tunnell.
May 31st 2008
Hi,
Can I just compliment you on the quality of your service.
I ordered the below on Thursday pm and it arrived on Friday morning.
You have restored my faith in the quality of service for Internet purchases.
Thank you!
Ted Klepacz.
May 25th 2008
RE : account WEB 0366 and invoice 621047
TO ALL THE STAFF AT CHARLES HYDE CO.
Having bought several items on the internet I have to say that I have never ever come across ANY company that has been this courteous, efficient, cost effective and prompt in its dealings. I did not have any question at any stage and was stunned when my goods arrived within 22 hours of ordering it.
I would like to thank all concerned and will definitely pass on your details to all on my mailing list and hope you guys keep up the great work.
Thanking you again,
Naresh Kotecha.
May 22nd 2008
Received this morning.
Brilliant service, thanks.
Regards Richard
May 16th 2008
What a wonderful company. Such a fast and friendly service. And a big thank you for the enclosed sweets. Without doubt this is the finest company and service I have ever dealt with.
Best wishes
Jim
May 14th 2008
MANY THANKS for the prompt delivery of this item
and
for the SWEETS - a great thing to do in this ultra-modern age !!!!
Roy Farmer
May 13th 2008
From Bill Green
Thank you for your prompt attention and dispatch of parts- great service.
Regards Bill.
May 8th 2008
From Seth Pittham
Comment: I thought i would just say that, as a newcomer to CH,
I find your website very professional and helpful. Well done.
May 2nd 2008
Dear Sirs What a service I have been trying for over 12 months to obtain a spare battery, and to have it delivered to my door in less than 24 hours of placing the order is super service. Many Thanks Derek Wilson
April 28th 2008
nick knight wrote:
I would just like to say thank you very much for replying to the email i sent you . I got the remote and i'm very happy with it . It arrived very quickly and it was exactly what i wanted . You provide an excellent service thank you very much again . I will recommend you to whoever needs anything similar . EXCELLENT !!!!!!!
April 28th 2008
Dear CHS
Many thanks for fulfilling my order, which in itself is fine. However, I also wish to thank you for the little bag of sweets, which I didn't see until I was throwing the larger envelope out and which was an unexpectedly lovely gesture!
A pleasure doing business. With thanks again.
S P Bloomfield
April 24th 2008
Tara Rawat wrote:
Hi
I would like to say thanks for your speedy service. I ordered a remote control on tuesday, received it yesterday and it all works well. We get so much bad or below averge service these days that is nice to get good service for a change. I have already recommended your site to others.
And thanks for the sweets too - nice touch!
Kind regards
TaraApril 23rd 2008
John Langdon wrote:
Thank you for the boards
Received today and both work beautifully
Many thanks
Regards
John Langdon
April 22nd 2008
Jo
I just wanted to let you know that I received my Goodman's adaptor with prompt delivery and it works perfectly.
Again thank you for all your help i will recommend you to my friends and colleagues.
The sweets were a nice touch.
Thank you
Alan
April 18th 2008
David wrote
Thank you for your swift order which arrived next day,
great stuff. D.W
April 16th 2008
Jo
Darren Swindells wrote:
Yes I received the goods today. Thank you very much. Glad I found you on the net.
You know my local authorised Sony Dealer wasn't able to help me with a replacement remote!
April 15TH 2008
schira kehoe wrote: Thank you so much for quick arrival of remote control, and great correspondance.great service.
Schira kehoe
April 10th 2008
sharon newham wrote:
Just a line to say thanks for speedy delivery of my order.
Also sweets were a nice touch.
Thank you!
April 4th 2008
SUE HAVARD wrote:
I have now received the product and must say I am very pleased with it. I shall certainly circulate your good service
Thank you
Regards
Sue
March 28th 2008
SHARAN HATCH wrote:
Parcel received this morning. Many thanks for such
prompt delivery.
Sharan Hatch.
March 27th 2008
Sir
with regards to the following order:-
Account No : REMNEW 7722
Invoice No : 605448
ITEM : 13006KG TOSHIBA CT90079 REMOTE CONTROL
which was ordered on 26/3/08, may I pass on my thanks for the prompt service as
it was received to 27/3/08 @ 8.30am.
Yours Sincerely
Mr A.L.Wood
March 25th 2008
W. D. Shanks wrote:
Order arrived today.
Thank you for the first class service.
Regards.
Bill Shanks.
March 25th 2008
R.Lawden wrote:
Remote control arrived this morning. Everything fine - TV working great. Many thanks
Rick Lawden
March 21st 2008
WEB 6212, invoice no. 604057
Thank you for the speedy delivery of my order and a special thank you for the very nice touch of sweets. I would be very happy to recommend your company to other people.
Thanks again
Pat swaby.
March 18th 2008
Thanks for your mail, I just want to inform you that the motor arrived on Saturday and has fixed my father’s ailing Aiwa. This was in the light that our local approved Aiwa repairer (the only one in Northern Ireland with Aiwa approval) had informed me that parts for this model were no longer available. I found you after entering “SHU2L” into Google (the only return in the UK I got in for this search) and I have now bookmarked you for further reference.
Best regards,
Stephen Calvert.
March 13th 2008 From CHS to Mr. Stephen Calvert
Hello Stephen
Thank you for your email. This was a part that we buy in especially for you - listed on our websit as 7 - 14 days delivery. The part has arrived and is in despatch so you should receive it in a few days.
Kind regards
Jo (CHS)
March 13th 2008 read in conjunction with pevious 2 letters
S M Calvert wrote:
Hello,
A week ago I ordered a replacement cassette motor (SHU2L) for my Aiwa midi hi-fi on your web-site which was paid for by card.
I have not heard from yourselves regarding this since and was wondering if this was proceeding OK.
Regards,
Stephen Calvert.
March 7th 2008
Just like to say thanks for a fast and efficient service again.
Called up yesterday at 4.30pm and my mount arrived this morning.
Couldn't ask for more, thanks again. Credit where credits due.
Andrew Mycock
March 6th 2008
Christopher Broughton wrote:
Just to say that your service is amazing !
I placed my order late yesterday afternoon ( I was in Poland at the
time) and the goods arrived at my home this morning !
Wonderful service !...and the sweets were a lovely touch !
Many thanks indeed
best regards
Chris Broughton
March 6th 2008
Tom Lancaster wrote:
Hi,
Thanks very much for the superb service, my resistors arrived this
morning. And enclosing the sweeties are icing on the cake!
I now know where to order my stuff from…. :-)
Cheers
All the best
Tom
March 1st 2008
Peggie G00000n wrote:
Charles Hyde & Son
Dear Sirs
That's what I call service. The Canon S400 Print Head arrived this
morning. Thank you very much for your speedy reply to my order.
Yours sincerely
Margaret P G.....n
Feb 28th 08
Jo
I would very much like to say how impressed I have been with your
service. The remote control arrived today, is working beautifully and
will be kept out of the jaws of one retriever puppy.
Thank you for the excellent service
Kate Hunter
Feb 28th 08
Jo
James C..p-T.....r (Home) wrote:
Hello,
Many thanks for coming back to me. I shall advise once they have arrived.
I'll be using your company again as it looks like you can source quite a few
spares for some of the older equipment I have, which is nice!!
All the best,
James
Feb 28th 08
makram wrote:
Hello Jo
The item number is 32. Thank you very much for your good response. I
managed to place order for this very part on the internet and it should be here in couple of days.
Thank you once again and I will keep your email on record for my
future needs.
With best regards
Mohammad
Feb 28th 08
Bryan S...h wrote:
Order Ref: 1700802201007145
To whom it may concern.
I would just like to say a big thank you to your team
for providing a great service. The free pen and sweets
were great touches.
You can be sure I will recommend your company to all
my friends and family.
Kind regards,
Mr Bryan S....h
Feb 25th 2008
David Reed wrote:
I ordered the Sanyo Microwave Tray at 16.00 on Friday and it arrived first thing
morning. Thank you for your excellent service.
Regards,
David R..d
Feb 25th 2008
Jo
Hi,I would just like to take the time to thank you for your good service. I am very satisfied about the speed at which my order reached me, accompanied by sweets. I will keep you in mind for any future products you offer which I may need and will encourage my friends to do so. Feel free to use this email as a testimonial. I hadn't looked at your testimonials before I ordered my product but I am glad to see that you have other satisfied customers.
Best Wishes
Adam R.......s
Feb 22nd 2008
Jo
Enci K..g wrote:
Thank you very much for your service. You acted fast and included
this part with the order that I placed earlier, saving me £4.50 in
p&p. Both items arrived together quickly and in good working order,
I'm very pleased.
Thanks again. Enci K..g, Bristol
Feb 22nd 2008
Gordon L.....s wrote:
Thank you for a very efficient service. Brilliant!
Unfortunately, changing the laser assembly didn't fix the problem.
Ho hum. Back to the drawing board.
Very many thanks
Gordon
Feb 21st 2008
steve p....d wrote:
Today I received the inverter board at 11 am the technician fitted it
in 10mins now all is fine.
I wish to thank you for your prompt and excellent service and I
certainly will be telling my friends about your company.
once again
many thanks
Steve
Feb 18th 2008
Adam R.....s wrote:
Hi,
I would just like to take the time to thank you for your good service. I am very satisfied about the speed at which my order reached me, accompanied by sweets and a complimentary pen. I will keep you in mind for any future products you offer which I may need and will encourage my friends to do so. Feel free to use this email as a testimonial. I hadn't looked at your testimonials before I ordered my product but I am glad to see that you have other satisfied customers.
Best Wishes
Adam R.....s
NOTE from CHS: The pens are a seasonal gift and will not always be given.
Feb 11th 2008
Customer Name: Moyra B....k
Product: USB charger
I just wanted to say a big thank you to your member of
staff who was extremely helpful and courteous. I don't know the
gentleman's name, but he gave me advice in regard to an MP3 USB
charger. I was also impressed with the prompt delivery service. It's
great to deal with a company that seems to know what it is doing!
Great stuff!
Feb 11th 2008
Barrie L....g wrote:
There are no problems, and the reason for this Email is to commend you
on excellent service. The remote control arrived first thing this
morning (Saturday) after ordering yesterday (Friday), and after
putting in the batteries, it and the TV worked perfectly. Thanks for
the pen and sweets as well! I will definitely recommend your business
to others
Regards Barrie L....g
Feb 7th 2008
Norman R.....rn wrote:
Hi,
I would like to thank you for the superb fast service I have had
from yourselves. I normally deal with S..E who's service leaves a lot
to be desired these days. I would be most interested in opening a
trade account with you. Thank you again, Norman R.....n.
Jan 30th 2008
Ann Saunders wrote:
Thank you, Thank you, Thank you
Mon afternoon - dropped microwave plate
Mon evening - found your website and ordered replacement (you were
also the cheapest!)
Tues morning - you kindly rang to amend my mistake in my Credit card
details
Weds morning - part delivered and in place
How good is that?
Excellent
I shall recommend you to anyone needing spare parts of any description.
Ann Saunders
Jan 25th 2008
Catherine and Eric L..e wrote:
Hello Jo,
Many thanks for your speedy reply re the microwave
part and equally speedy delivery of same. I was very
impressed that you even bothered to reply on such a
small matter, and will certainly use your company
again should the need arise.
Regards,
Catherine
Jan 21st 2008
GERRY F....T wrote:
Dear Alan,
Thanks for your help.
I wish there were people like you in the shops that knew what I was
talking about.
regards.
gerry
Jan 21st 2008
Jo
R.....t9@aol.com wrote:
Dear Sir / Madam,
I received this order on Saturday morning
and was extremely impressed by your service.
Thank you very much.
Regards
Rod
Jan 8th 2008
Les wrote:
Hi
Goods arrived today with a couple of freebies.
It is nice to do business with a firm like yours with the personal touch,
so different to what we have come to expect.
If I want anything in the future I shall look at your site first
Thanks very much
Leslie Howard
Jan 8th 2008
JOHN L...S wrote:
Dear Sir/Madam,
Many thanks for your swift service.
The bulb arrived in the post this morning and
it was fitted and working by 1030 am.
Yours sincerely
John L....s
Jan 7th 2008
Jo (CHS)
steve wrote:
> MANY THANKS FOR THE LOEWE REMOTE,
WORKS GREAT ,GOOD SERVICE HOPE TO
DEAL AGAIN
REGARDS STEVE
Jan 2nd 2008
Feedback from the web for you.
Jo
Jane Metcalf S...t wrote:
Thanks for fabulously quick delivery - everything received well
packaged.
Jane
Jane Metcalf-S...t
Business Development Department
W...e & Co LLP
Jan 2nd 2008
Feedback from the web for you.
Jo
MARTIN C00000S wrote:
The (correct ) part arrived this morning without problem.
Thanks for the part, the complimentary sweets and pen,
and to all your staff whose efforts go to providing such superb service.
Many thanks
Martin
Dec 2st 2007
Jo
Bob L........t wrote:
> Well done and thanks.
Didn't realise that nasty Mr Hyde would make you
work today!!
Enjoy New Years Day off - Hopefully. Bob
Dec 2st 2007
Jo
igor s.....ev wrote:
Great thanks! done and bought! awaiting delivery. thanks again and ...
happy x-mas
Igor
Dec 2st 2007
Jo
PAH wrote:
Dear Carol and Everyone,
Thank you all so very much for all your, kindness, efforts, courtesy
and "that extra mile" you have all gone in the "Mystery of the missing
Turntables". I am so grateful to you all - it means so much when people actually
show they care - bless you all.
I wish you a very Happy Christmas and the best New Year ever.
I will think of you every time I look at my oven - actually you've
all been so kind I am hardly likely to forget you ! I'll probably be
the only person in the world that smiles and associates kindness with
a Combi-oven!
I have emailed Parceline and thanked them for sending my 'usual'
driver who had no trouble finding me at all; what a diffference a
driver makes! I had already written a card and enclosed tip for him -
so we're all happy now - happy endings are brilliant aren't they!
I will certainly use CHS again whenever you stock anything I need -
this situation wouldn't happen again. (guess who has fingers crossed)
Just joking!
Thank you all again.
Very sincere best wishes.
Paulene
Dec 21st 2007
Jo
A....to s...i wrote:
Thank you very much,
that's really a professional service.
Best wishes.
A....to s...i.
Dec 21st 2007
Jo
Ch.....ylig....g@aol.com wrote:
My item arrived as promised Wednesday 19th. Great service, will
recommend to all my friends
THanks
Have a great Xmas
Mrs T A..er
Dec 19th 2007
Jo
Neil G....e wrote:
Thank you for getting back to me about the roller ring. It seemed too
absurd for just one little breakage to need me to buy a whole new
microwave oven, and I was having no success finding the part. But
you have saved the day!
Dec 17th 2007
Jo
q........@tiscali.co.uk wrote:
HI JO.I RECEIVED THE 2X GLOBES THIS MORNING I FITTED THE GLOBES ALL
WELL .I ALSO WOULD LIKE TO THANK YOU FOR THE BRILLIANT SERVICE I
RECEIVED.I WISH YOU AND ALL YOUR STAFF A BLESSED CHRISTMAS AND A HAPPY
NEW YEAR.A REAL PLEASURE TO DEAL WITH PEOPLE LIKE YOU.THANX AGAIN .KIND
REGARDS DANILO.
Dec 10th 2007
Jo
1.Telephone call to Mike mid-afternoon Friday requesting a
replacement remote control for our Sanyo TV.
2.First thing to-day, what's in our mail box?
3.Yep! 'Partspeed service' ? LIGHTNING service.
4.Thank you very much.
Regards,
John R......n
Dec 7th 2007
DAVE S.........E wrote:
I received my order yesterday thank you all ok. Thanks for the gifts
included with the order. It's a pleasure doing business with you and I
can recommend your service to anyone,
Regards
Dave S........e
Dec 6th 2007
Phil and Claire O......e wrote:
Dear Sales,
An excellent service, much better than with an alternative on line company who had not even packed within 2 weeks. Good communications, well packed, and even a few sweets thrown in! One point of note is that the LE231163REFLECTOR ES/E27 11W E/SAVING bulbs are longer than a standard R80 and therefore protrude from standard R80 fittings. Not the end of the world and I am sure you gave dimensions but perhaps a note of caution if you receive a larger order.
Many thanks,
I will use you again if you stock what I need.
Phil
Dec. 6th 2007
STUART L...Y wrote:
Many thanks - order received this morning and is already fitted.
Excellent service and thanks for supplying something which I couldn't find anywhere else!
SML
Dec. 4th 2007
Brian To......d wrote:
Hi,
Order arrived today the 4th December,
I must thank you for an excellent and speedy service.
I will have no hesitation in recommending your firm.
Thank you
Brian To......d
Nov 29th 2007
C..x, Martin wrote:
The part arrived safely yesterday
Many thanks for your excellent service.
Nov 29th 2007
PETER G...Y wrote:
Just a quick reply to thank you for your speedy and efficient service.
The small gift enclosed was also appreciated.
Regards.
Peter G...y
Nov 26th 2007
Dee M....n wrote:
Dear Jo,
Just to confirm that the foil arrived safely.
How pleasant it is to have a closely shaven husband again!
Thanks to you and your colleagues for the speedy service.
Regards
Dee
Nov 22nd 2007
Jo
Djspilot wrote:
Received part ordered - exactly what I needed - thank you very much.
Denis D..y
Nov 16th 2007
Jo
David F....er wrote:
> Greetings
> Capstan belt for my prehistoric TEAC tape deck arrived this morning.
> Its fitted and its running as good as new.
> Many thanks
> David F....er
Nov 14th 2007
Jo
B............@aol.com wrote:
HI JO,
Thank you very much for info, I phoned yesterday and ordered same and
it arrived this morning, excellent service,
Thanks again, Ian B. Mi.....ll
Nov 5th 2007
Jo
Eva Ha.....e wrote:
Thank you so much, have received the lens cap and it fits.
Once again, thank you for your help and excellent service.
Kind regards
Eva
Eva Ha.....e
European Sales Coordinator
Nov 5th 2007
JON C...KE wrote:
Customer E-mail Address: jj..ke@.....co.uk
Product: 11945AH
Comment:
I would just like to say a big thank-you for providing me
with the part noted above and express my appreciation for the very
professional manner in which you handled my enquiry. I will definitely
be recommending you to all my friends & colleagues !
Oct 29th 2007
Feedback from the web.
Jo
john ha.....on wrote:
ORDER ARRIVED 26-10-2007. THANKS FOR ALL YOUR HELP AS I WAS HAVING
GREAT DIFFICULTY LOCATING THIS PART. I WAS TOLD YOU COULD SUPPLY ANY
ELECTRONIC PARTS AND THIS HAS BEEN PROVED CORRECT.
THANKS AGAIN
REGARDS JOHN
Oct 24th 2007
Jo
graham mc......er wrote:
> i would like to take this opportunity to thank you for your efficient
> and quick response for some parts i ordered from yourselves i will
> certainly be using your company again and will recommend you to other
> gas installers in northern Ireland. that may not of heard of your
> company yet.many thanks graham mc ......er..account number 8501..
> invoice 565680.
Oct 24th 2007
Hi Jo,
Thanks very much for your prompt response as usual.
Whilst I do not wish to fill your in-box with unnecessary emails each time
you reply to an enquiry, I felt it rude not to thank you for your helpful
and efficient replies to all my enquiries - past, present and future, which
you kindly respond to.
Please keep up the good work.
Kind regards,
Mike
Oct 22nd 2007
Feedback from the web.
Jo
Chris Mo.....se wrote:
Order received.
Thank you for your prompt service.
C Mo......se
Oct 15th 2007
> Hi
> Want to thank you for getting the correct part for me and the speedy
> service! Kitchen TV is now up and running and can now watch the news
> instead making conversation with husband (joke).
> Regards
> Vicki
October 1st 2007
SIMON HO......LL wrote:
> Hi
> Many thanks for the prompt service.I was very delighted & impressed
> and will certainly use you again when the need arises.
> Again many thanks
> Simon.
September 18th 2007
Mark C...ey wrote:
Parts arrived yesterday and are just what I hoped for. Thank you
September 18th 2007
Andrew J..y wrote:
Hi,
Just to let you know that the order has been received and the sweets
consumed (I particularly liked the lemon barley sugar!). Many thanks for
your prompt service.
Regards,
Andy
September 13th 2007
Jo
Cr....ev@aol.com wrote:
thanks for an excellent service, goods arrived next day .........
steve c....ey
Sept 11th 08:41
Feedback for you from the web.
Jo
carlos wrote:
Hello
I have already received the shipment that I requested to you
It has arrived correctly and soon.
I am very grateful of their attention and speed
Thank you very much
Carlos
September 05, 2007 10:40 AM
Shirley C....ill wrote:
> Many thanks for your prompt delivery once again. We will certainly be in
> touch if we require anything else.
> Many thanks
> Shirley C....ill
31 August 2007 09:51
Bev B....r wrote:
Received my order and put the glass tv stand together and can i say
that the instructions and the packaging where excellent
Thank you
Sent: Thu 30/08/2007 12:45
Subject: Confirmation
Many Thanks.
Ordered Yesterday. Arrived This Morning
Excellent Service.
Kind Regards
Phil Ho.....th
N......on Solutions Ltd
Sent: Sunday, August 19, 2007 6:13 PM
Subject: A Customer Is Looking For An Item
Customer Name: terry b....y
Customer E-mail Address: t.b.....@sky.com
Product: psu repair kit
Model: bush 42in plasma
Comment: dear sir( jo ), I ordered a psu kit from your elves on tuesday dinner time, recieved the kit on wednesday morning, replaced the components and the tv is now ok, thank you for an excellent service i have recommended you to all my friends,keep up the good work once again thanks very much a very happy terry b....y
From: Chonkie Ch....e
To: 'Jo (CHS)'
Sent: Thursday, August 16, 2007 5:16 PM
Subject: 10/10 for service! RE: A Customer Is Looking For An Item
Jo, Wow!!! What impressive service!
Thanks for the info. I’ll contact them.
Thanks again!
Chonkie
Please forward to you line manager…
From: N...l Ca....g
To: sales@charleshyde.co.uk
Sent: Thursday, August 16, 2007 9:38 AM
Subject: A Customer Is Looking For An Item
Customer Name: N...l Ca....g
Comment:
Re WEB - 070815 Good price and excellent service. Thanks
From: M..gk.nr....ll@aol.com
To: sales@charleshyde.co.uk
Sent: Wednesday, August 15, 2007 11:31 PM
Subject: Re: Confirmation Of Partspeed Order From Charles Hyde
Brilliant service arrived today !!
Many thanks Ken R....ll
From: Ki.....ra Gerald & Pam
To: sales@charleshyde.co.uk
Sent: Wednesday, August 15, 2007 11:59 AM
Subject: Re: Order web 8583 Invoice 549372 Thank you
Thank your for your wonderful service
Short story for you .
Puppy eat remote 13/08/07 10am found your website placed order 12pm
Received replacement and spare ! 14/08/07 Lunchtime ....
What service! Thank you again for your fast responce.
I will have no worries about ordering anything from you
Regards
Mrs P Ki.....ra
PS the sweets wonderful touch